PRESENT: DESIGN STRATEGY & INNOVATION PARTNER
Design Strategy & Innovation Consulting for Corporates: Envisioning and driving strategic business initiatives for corporates, Institutionalizing design & innovation capabilities, Driving strategic initiatives.
Strategic Design & Growth Partner for Innovation & Startup Ecosystems: Hunch-to-pitch capabilities, Impact metrics and SDG-aligned actions, Accelerator/ boot camps/ structured mentorship
Executive Trainer & Educator: Lead certification tracks for HFI Training’s global clients covering User-centered analysis and conceptual design, omnichannel strategy & innovation, service design/design thinking & institutionalization for global learners, across SE Asia, the Middle East, Europe, South Africa & India, Visiting Faculty & Jury for deemed universities for UX/CX/ Design Thinking.
RECENT: EXECUTIVE DIRECTOR & CEO, CHENNAI INTERNATIONAL CENTRE
CIC is a multi-stakeholder organization that brings together veteran industry thinkers, policymakers, academicians, and artists to spark intersectional thought leadership toward societal impact. As the chief executive, I led the organization’s vision:
– designed processes, systems, discussion frameworks, and engagement models from scratch
– curated and facilitated outreach programs & engagement models
– administered compliance, board meetings, financials, and membership growth with different stakeholders
PAST: TECHNO-FUNCTIONAL ROLES IN HUMAN-CENTERED DESIGN & STRATEGIC MANAGEMENT
FIS (Efunds), Citibank SG, DCB Bank, Accenture SG
- User-centered design, service design, design systems, culture & heuristics
- Global program rollouts, business, tech & customer collaboration
- Gap analysis, business analysis & business development
- Pre-sales content strategy, workshop curation & facilitation
- Strategic Management
EXPERTISE
EDUCATION & CERTIFICATIONS
- Bachelor of Engineering (electrical & electronics)
- Honors Diploma in Network Computing
- Certified Usability and Experience Analyst
- Certified Design Leadership & Futures Design
- Service Design conceptualization & implementation